Frequently Asked Questions

AI agents are autonomous software workers that can take actions, make decisions, and complete multi-step tasks — not just answer questions. Unlike chatbots, our agents can send emails, update CRMs, process documents, schedule meetings, and handle complex workflows end-to-end without human intervention.

Most agents are live within 1–2 weeks. Simple use cases (email triage, scheduling) can be running in days. Complex enterprise deployments with custom integrations typically take 2–4 weeks. Every engagement starts with a strategy call to map your timeline.

Just a 30-minute call. We'll assess your workflows, identify the highest-impact automation opportunities, and recommend the right plan. For Skills (CMA), you'll need an OpenClaw instance. For Managed and Hosted plans, we handle everything.

Not for Managed or Hosted plans — we handle all the technical setup and maintenance. For Skills, basic familiarity with OpenClaw helps, but we provide full documentation and onboarding support.

Customer support, lead qualification, appointment scheduling, document processing, data entry, email management, social media, invoicing, reporting, and much more. If it involves repetitive digital work, there's a good chance we can automate it.

Skills: One-time purchase — the skill is yours forever with 12 months of free updates.
Managed: Agent deployment, configuration, monitoring, support, and monthly performance reviews on your infrastructure.
Hosted: Everything in Managed plus hosting, scaling, uptime SLA, and a dedicated success manager — all on our infrastructure.

No. The price you see is the price you pay. LLM API costs (OpenAI, Anthropic, etc.) are included in Hosted plans. For Managed and Skills, you cover your own API usage — we'll help you estimate costs upfront.

Every engagement starts with a 30-day pilot. We set clear, measurable success criteria together. If the agent doesn't meet those criteria, you can walk away — no strings attached.

No. All recurring plans are month-to-month. Cancel anytime with 30 days' notice. Skills are a one-time purchase with no recurring fees.

Yes. Annual commitments save 15–20%. Volume discounts are available for 5+ agents. Contact us for a custom quote.

For Managed plans, data stays entirely on your infrastructure — we never touch it. For Hosted plans, data is stored in SOC 2 compliant cloud infrastructure (AWS/GCP) in the region of your choice. For Skills, everything stays on your local OpenClaw instance.

Our Hosted infrastructure follows SOC 2 Type II controls and we are actively pursuing formal certification. We can provide our security documentation and compliance posture upon request.

Yes. For healthcare and other regulated industries, we offer BAA agreements and can deploy agents in HIPAA-compliant environments. Managed deployments on your own compliant infrastructure are also an option.

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). API keys and credentials are stored in enterprise-grade vaults. We follow zero-trust principles across all deployments.

Our agents integrate with 100+ tools including Slack, Microsoft Teams, Gmail, Outlook, Salesforce, HubSpot, Notion, Jira, Zendesk, Shopify, QuickBooks, and more. Custom API integrations are available on Managed and Hosted plans.

Every agent has configurable guardrails and approval workflows. High-stakes actions can require human approval before execution. All actions are logged with full audit trails, and you can set confidence thresholds for autonomous vs. supervised operation.

Hosted plans include a 99.9% uptime SLA. Managed agents inherit your infrastructure's availability. We monitor all deployments 24/7 and respond to incidents within 15 minutes for critical issues.

Absolutely. Every agent is configured to your specific workflows, tone of voice, escalation rules, and business logic. You have full control over what agents can and cannot do.

Most clients see 3–10x ROI within the first 90 days. A single agent handling customer inquiries or lead qualification can save 40+ hours per week compared to manual work — that's the equivalent of a full-time employee at a fraction of the cost.

Immediate impact from day one of deployment. Agents start handling tasks as soon as they're live. Most clients see measurable time savings within the first week and clear ROI within 30 days.

That's what the 30-day pilot is for. We set success criteria upfront. If we can't meet them, you pay nothing. We also do a thorough assessment before starting to make sure your use case is a good fit — we'd rather say no upfront than waste your time.

Yes. We can share relevant case studies during your strategy call. We work with businesses across professional services, e-commerce, healthcare, and technology sectors.