Frequently Asked Questions

AaaS is AfrexAI's managed AI agent service. We deploy purpose-built AI agents that integrate directly into your business operations — handling tasks like customer support, data analysis, scheduling, and workflow automation — so your team can focus on high-value work.

We start with a discovery call to understand your workflows and pain points. From there, we configure and deploy a dedicated AI agent (or swarm of agents) tailored to your needs. Agents connect to your existing tools via APIs and are monitored and optimised continuously by our team.

AfrexAI works across a wide range of industries including professional services, e-commerce, healthcare administration, real estate, fintech, and SaaS. If your business has repetitive processes that consume staff time, our agents can help.

Not at all. We handle all the technical setup, integration, and ongoing management. You interact with your agent through familiar channels — Slack, email, dashboards — and our team is always available for support.

A single managed AI agent is $5,500 per month. This includes deployment, integration, monitoring, and ongoing optimisation by our team.

The swarm plan at $12,000 per month gives you a coordinated team of AI agents working together across multiple workflows. Ideal for businesses that need automation across departments — e.g. one agent for support, one for scheduling, one for reporting.

Yes. We offer a $2,500 intro engagement that includes a discovery session, a custom agent deployment, and your first Week 1 Win — a tangible result within your first seven days. No long-term commitment required.

No setup fees. The monthly price covers everything: agent configuration, deployment, integrations, monitoring, and support. If your use case requires premium third-party API access, we'll discuss that transparently upfront.

Every client gets a fully isolated environment. Your data is never shared across accounts or used to train models. All data is encrypted at rest (AES-256) and in transit (TLS 1.3).

We are actively pursuing SOC 2 Type II certification and follow SOC 2 controls across our infrastructure today — including access management, audit logging, and incident response procedures.

Absolutely. You define the data boundaries during onboarding. Agents operate on a least-privilege basis and only access the systems and data you explicitly authorise.

Data is stored on SOC 2-compliant cloud infrastructure with data residency options available. We can accommodate region-specific requirements upon request.

Most agents are deployed within 48–72 hours of completing the discovery call. Complex multi-agent swarms may take up to one week depending on integration requirements.

We guarantee 99.9% uptime across all managed agents. Downtime incidents are communicated proactively and resolved with priority support.

AfrexAI agents integrate with Slack, Microsoft Teams, Gmail, Google Workspace, HubSpot, Salesforce, Notion, Stripe, QuickBooks, Zapier, and hundreds of other platforms via APIs and webhooks.

Yes. We can configure agents to use your preferred LLM provider or connect to your own fine-tuned models. We're model-agnostic and optimise for your specific use case.

It's simple: (1) Book a 30-minute consultation call, (2) we identify your highest-impact automation opportunity, (3) we deploy your agent within 48–72 hours, (4) you get your Week 1 Win — a measurable result in seven days or less.

We guarantee a tangible, measurable result within your first week — whether that's hours saved, tickets resolved, reports automated, or leads processed. If we don't deliver, we'll make it right.

Yes. AaaS is month-to-month with no long-term contracts. You can cancel at any time with 30 days' notice. We're confident the results will speak for themselves.

Book a free 30-minute consultation below, or jump straight in with our $2,500 intro engagement. We'll have your first agent live within days.